Refund policy

Hygiene Precautions: For hygiene reasons, we cannot offer exchanges or refunds for change of mind or requests for different styles or sizes. Please review your order carefully before making a purchase.

Damages and Wrong Item: If your item arrives damaged or if you receive the wrong item, please contact us immediately at support@random-nails.com.

Return Eligibility: To be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• It must be unused and include all application kit components.
• The item must be in its original packaging.
• Proof of purchase must be provided.

Refund Processing: Refunds will be processed within 14 days of receiving the returned package in its original condition. Please note that we do not accept returned items without prior approval.

If you have any further questions or need assistance, please contact us at support@random-nails.com. We are here to help you throughout the return process.